Verification Process

[Emily]

@AgentPete , the verification process seems a little dicky: I enabled the email notifications but no email came through (requested one several times, didn't go to spam). So I then downloaded the Authy app, and kept entering the code they gave me (which was 6 numbers in this format: XXX XXX) but what is needed on the Litopia end are the numbers without a space (XXXXXX) Just, there may be members trying valiantly to get in, and can't.

I didn't initially download the Authy app as my phone is of considerable vintage and I wasn't sure it would be able for such technological advances (it was!) but this may be an issue for fellow vintage-phone-users.

(I know this is all you need a couple of hours before Pop-Ups...)

 

[AgentPete]

Thanks, Emily. Did you specifically enable verification?

 

[Emily]

Yes. And it said it would send an email with code to my email address but nothing happened.

 

[Deleted member 604]

@Rainbird check your SPAM folder that was where I found mine.

 

[Emily]

I did, and no sign of it there either... it's floating around cyberspace trying to find me

 

[RK Wallis]

Mine was in Spam too, I've added Litopia to my contacts so that doesn't happen again.

 

[AgentPete]

Sorry about this. For a couple of hours, Patrons were required to enforce 2-step verification. This requirement has now been removed. However, if you did enable it, you should keep using it.