(Repeat thread) Difficulties with Pop Up

[Jimithyh]

I posted this thread in Chase's Discord related room, though it's wasn't quite the right place.

I've tried to complete some pop-up submissions yesterday and today and found that on pressing "Send", a spinning arrows of nowhere go .... exactly that: nowhere. They spin and spin and spin ad infinitum.

I have no idea if my submission(s) have been successfully sent or received, and the page has no ability to refresh (at least not in Safari).

I was wondering if anyone else had similar issues and if so how did they overcome?

Ta very much like.

 

[Katie-Ellen]

I don't know, sorry @Jimithyh. If you haven't yet heard from @Chase Gamwell (as you say, he's the 'go- to' Litopian for the Discord chat room really, so this is probably not within his purview) why not inbox @AgentPete and ask if he has received it.

 

[Jimithyh]

Thank you Katie, but forgive my ignorance: by 'inboxing' him, do you mean using the 'start a conversation' tag on the link in your message?

 

[Katie-Ellen]

That's it Or, another way, look at the red bar, top of this screen, to the right of your name, where it says inbox with the envelope icon.

Bottom right it says'start new conversation'.

 

[Jimithyh]

Thanks again, Katie. Will do. Have a great weekend. Regardless of balls and mania.

 

[AgentPete]

Sorry you've had a problem... first thing - can you try a different browser?

 

[Chase Gamwell]

@Katie-Ellen Hazeldine thanks for chiming in. This may not be my forte, but I’ll give it the ol’ college try!

@Jimithyh, the advice @AgentPete gave is probably the best, but to better assist, what browser are you currently trying to submit with? With that info, perhaps I can suggest an alternative or look into some of the settings of the one you’re currently using.

And sorry for the delayed response!

 

[Jimithyh]

Ah, I never thought it might be Safari. I can try Firefox. Thanks for the help guys.

 

[Chase Gamwell]

@Jimithyh it’s most likely Safari that’s causing your issue, then. Firefox or Chrome will work best.

 

[AgentPete]

Thx, Chase, poss a Javascript thing?

 

[Chase Gamwell]

Java or flash. Apple stuff doesn’t like either.

 

[Katie-Ellen]

Heheh.

'I can call spirits from the vasty deep.'

'Why so can I, and so can any man, but do they come when you do call for them?'

Call and they do come. The techie cavalry is here.