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Conflict Resolution and the Role of Your Guardians


Capo Famiglia
Litopia is on the whole a remarkably friendly place, but disagreements can and do happen. This is what we do about them.

You are, of course, welcome to discuss sensitive or contentious issues. But you are not welcome to do so if your words cause offence to another member. As a writer, you understand the power of words. So use them sagaciously and sensitively, please.

And everyone's opinion is valid, even if you don't happen to agree with it.

As our Prime Directive indicates, being nice to each other, and not giving or taking offence, goes a long way towards maintaining a healthy atmosphere.

Reporting A Post

Litopia's guardians are volunteers who help keep Litopia running smoothly. We are not Big Brother, and as such we may not always be immediately aware that a thread has become acrimonious. If you feel a post has violated the Prime Directive, click the report button, at the bottom of the post, to draw it to our attention. You will be able to attach a note indicating why the post is being reported. Any member may report any post.

Reports go into a queue that all guardians have access to, and they remain open until one of us resolves the issue. Please be patient. We are volunteers, we are few, and we live in different time zones. But rest assured your concerns will always be addressed. The guardian who reviews your report may wish to discuss it with other guardians. In which case, the thread containing the reported post may be temporarily closed to comments or even temporarily removed from public view. Once the issue is resolved, you will be notified with an explanation of the action taken.

Reported posts are not automatically deleted. Doing so would discourage or eliminate discussion and the open exchange of ideas encouraged on Litopia. Each reported post is weighed against the Prime Directive to determine if it should be deleted. In the first instance, and without identifying the offender or reporter, we will look to post a warning in the thread itself asking that all participants keep things civil. But please note, personal attacks will be removed without discussion and action taken against the offender. This includes issuing Warnings against members, which if ignored will result in temporary or even permanent banning.

While we strive to address each issue promptly, there are times when a resolution will be delayed. If you are utterly exasperated, you can always hide another member's posts by clicking the ignore button, which you'll find at the bottom of a member's profile (click their name to bring it up). Members you ignore will not be aware that you have ignored them.

We hope the report system is clear. And we hope you will never have cause to use it. Thank you.